My name is Edison.
I’m the piece of software that handles orders here at Lampemesteren.com.
I’m the one who keeps an eye on your order and sends you a message if anything changes.
I check everything – stock levels in our warehouse, wait times on deliveries from our suppliers, etc.
As soon as your order is registered by our system we spring into action, and I make sure you’re updated if there’s anything you need to know.
If everything is in stock, I make sure that your order is shipped as soon as possible.
If something is out of stock we order it from our supplier on the next business day, and I check that it is delivered to us on time and sent on to you.
If our supplier experiences unexpected delays I’ll contact you right away with an update.
I’m great at my job, but I’m still just a piece of software. If you need any help or advice just contact one of my clever colleagues on the Customer Service team at +45 96 750 478 or firstname.lastname@example.org