To make things easier for you, we’ve set up a simple flat rate for delivery to the US and Canada - €99 for orders of up to 20 kilograms (about 44 pounds). If your order is particularly large (or particularly small) contact Customer Service for an estimate. Additional shipping and import charges may apply for delivery to countries outside Europe. If this is the case, you will be contacted by Customer Service as soon as possible.
EU returns cost 15 € per return label, but you might be charged more in case of pallet- and oversized shipments. Non-EU returns will be charged based on the size of the return parcels or pallets. If the return costs more than 15 € customer service will contact you by email. You are also more than welcome to contact customer service by chat, email firstname.lastname@example.org
or by phone at +45 96 750 478 for a return quote – please provide your order number.